The Aurora Project
Menu
Get help

SAFEGUARDING

Safety-critical features should open only after the controls around them do.

Aurora separates public information and support navigation from community, professional interaction and safeguarding decisions that require stronger identity, permission, escalation and human-accountability controls.

AVAILABLE WITHOUT AN ACCOUNT

Understand and navigate support.

  • Plain-language orientation
  • Verified public and specialist support routes
  • Emergency-service information
  • State and Union Territory localisation
  • Service comparison and source verification

GATED BEFORE LAUNCH

Interaction that can change someone's safety position.

  • Direct professional-user messaging
  • Community posting and peer interaction
  • Minor-to-professional contact pathways
  • Safeguarding escalation that depends on identity or case facts
  • Any feature that could be mistaken for diagnosis, legal determination or emergency response

HUMAN ACCOUNTABILITY

A model can help navigate information. It should not quietly become the safeguarding authority.

Emergency routes stay explicit

Where immediate danger may exist, Aurora distinguishes emergency access from ordinary information rather than burying it in recommendation logic.

Professional roles are bounded

Identity, credential, jurisdiction, conduct and scope controls are required before a professional role becomes visible or interactive.

Community has a release gate

Moderation, abuse controls, self-harm and imminent-danger procedures, reporting, appeals and auditability must exist before community participation opens.

Escalation needs a human process

Safeguarding-critical outcomes require defined ownership, evidence and review. Automation should not independently close a serious safeguarding concern.

BOUNDARY

Aurora helps someone reach the next appropriate step. It is not itself the emergency service.

If there may be immediate danger in India, call 112. Medical, psychological, legal and safeguarding decisions that depend on individual circumstances belong with the appropriate qualified or responsible service.