The Aurora Project

INDIA · PUDUCHERRY

One Union Territory, four separated regions.

Puducherry, Karaikal, Mahe and Yanam are not one continuous geography. Aurora keeps the common emergency front door visible while preserving the police, disaster and legal-services structures that change by region or district.

LOCAL CONTEXT

How support works in Puducherry

Puducherry is a single Union Territory made up of geographically separated regions: Puducherry, Karaikal, Mahe and Yanam. A service physically located in Puducherry city may be hundreds of kilometres from a user in an outlying region. Aurora therefore uses UT-wide emergency routes first and resolves region or district before recommending local police, disaster-management or legal-services destinations.

LANGUAGE & ACCESS

Designed for the local context

Primary presentation languages: Tamil, English, Telugu, Malayalam.

Aurora only states a helpline's spoken-language availability when the responsible authority confirms it.

ROUTING

What is different here

Puducherry Police publishes 112 as the permanent 24x7 emergency route and maintains distinct contact structures for Puducherry District, Karaikal District, Mahe Region and Yanam Region.

PSDMA publishes 1070 for State Level Disaster Emergency and 1077 for District Level Disaster Emergency, and separately links disaster-management operations for Karaikal, Mahe and Yanam.

The coastal geography is operationally relevant: Puducherry Police publishes 1093 as its Coastal Security helpline.

UTPLSA has separate DLSAs for Puducherry and Karaikal and records regional legal-aid arrangements for Karaikal, Mahe and Yanam; legal-aid routing should therefore use the user's region before suggesting an in-person office.

TRUST BOUNDARY

What Aurora will not assume

Aurora will not treat Puducherry city as the default local destination for Karaikal, Mahe or Yanam.

A police station, district control room or legal-services office is not copied from one separated region to another.

Tamil, Telugu and Malayalam relevance changes across the Union Territory. Aurora preserves the registry language profile but does not infer which languages an individual emergency operator speaks.

Current institutional routes are preferred over named-official contacts because office holders and personal numbers are more volatile.

SOURCE-REVIEWED SUPPORT

Current Puducherry routes

For immediate danger, Dial 112. Disaster response distinguishes state-level 1070 from district-level 1077. Local police and legal-service destinations are resolved by region rather than defaulting every user to Puducherry city.

5 services shown
EmergencyChecked 11 Oct 2026

Puducherry emergency response

Puducherry Police publishes 112 as the permanent 24x7 emergency route and also publishes 100 for police assistance. The police directory separates Puducherry District, Karaikal District, Mahe Region and Yanam Region rather than treating Puducherry city as the local police answer for the whole Union Territory.

If danger may be immediate: this is an emergency route. A phone action opens your device's dialler; Aurora does not place or record the call.

EmergencyCall 112
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.

PoliceCall 100
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.

Puducherry PoliceOpen Puducherry Police ↗
What happens if I choose this?

The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.

Police contact directoryOpen Police contact directory ↗
What happens if I choose this?

The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.

Aurora resolves region or district before presenting local police contacts. Puducherry, Karaikal, Mahe and Yanam are geographically separated and their local police structures are not interchangeable.

Information sourceCheck official source ↗
Puducherry PoliceNext check 11 Nov 2026
women supportChecked 11 Oct 2026

Women and child support

The current Puducherry Police portal publishes 181 for Women Helpline and 1098 for Child Helpline. Dial 112 remains the urgent route where there is immediate danger.

Read these details before deciding. Opening a number or external service does not send your story to Aurora or create an Aurora account.

Women HelplineCall 181
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You decide whether to continue.

Child HelplineCall 1098
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You decide whether to continue.

Puducherry PoliceOpen Puducherry Police ↗
What happens if I choose this?

The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.

For immediate danger Aurora keeps 112 visible rather than treating a specialist helpline as the sole emergency route.

Information sourceCheck official source ↗
Puducherry PoliceNext check 11 Nov 2026
emergencyChecked 11 Oct 2026

Coastal security and cyber-fraud routes

Puducherry Police publishes 1093 for Coastal Security and 1930 for Cyber Fraud. Coastal routing is particularly relevant to this Union Territory's separated coastal regions; these specialist lines do not replace 112 for immediate danger.

Read these details before deciding. Opening a number or external service does not send your story to Aurora or create an Aurora account.

Coastal SecurityCall 1093
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You decide whether to continue.

Cyber FraudCall 1930
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You decide whether to continue.

Puducherry PoliceOpen Puducherry Police ↗
What happens if I choose this?

The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.

These are specialist routes. In an immediate emergency use 112.

Information sourceCheck official source ↗
Puducherry PoliceNext check 11 Nov 2026
EmergencyChecked 11 Oct 2026

State and district disaster routing

PSDMA publishes 112 for Emergency Response Support, 1070 for State Level Disaster Emergency and 1077 for District Level Disaster Emergency. Its current portal separately links disaster-management operations for Karaikal, Mahe and Yanam, so Aurora preserves regional routing instead of treating Puducherry district as the entire Union Territory.

If danger may be immediate: this is an emergency route. A phone action opens your device's dialler; Aurora does not place or record the call.

Emergency Response SupportCall 112
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.

State Level Disaster EmergencyCall 1070
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.

District Level Disaster EmergencyCall 1077
What happens if I choose this?

Your device opens its phone dialler with this number ready. Aurora does not place, listen to or record the call. You can still cancel before the call connects.

Puducherry State Disaster Management AuthorityOpen Puducherry State Disaster Management Authority ↗
What happens if I choose this?

The official service website opens in a new tab. Aurora does not send your story, account details or support choices with you.

PSDMA's current portal covers cyclone, flood, tsunami, fire, earthquake and heat-wave risks and explicitly links Karaikal, Mahe and Yanam disaster management. Direct local contacts remain scoped to the responsible region or district.

Information sourceCheck official source ↗
Department of Revenue and Disaster Management, Government of PuducherryNext check 11 Nov 2026